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Now e>text makes SMS as easy and as powerful as email

Use e>text to save time and money

Here are some ways you can use e>text to save time and money.

The most popular uses for e>text are:

The most popular everyday office uses for e>text are:

  • Instead of Mobile phone calls more>>
  • Email plus e>text instead of a Voice mail more>>
  • To draw attention to emailed documents more>>
  • Automatic notification of incoming emails more>>
  • In-a-meeting notes more>>
  • For receptionists and PA's more>>
  • Departmental and Company news flashes more>>

Why use e>text if you already have email and mobiles?

Many companies realise that while they may have already invested in many powerful communications technologies: fixed phones, mobile phones, email, voicemail there is still a "contactability" gap.

For example, a typical scenario when trying to get hold of someone is to:

  • Call them at their desk phone. If they are not there, leave a voice mail.
  • Call them on their mobile, find that they can't talk or, again, get voicemail and leave another voice message.
  • The recipient then receives an automatically generated Text message saying "Voice Mail has 1 new message".
  • The recipient doesn't know who the message is from or what it is about. They have to make a call to ring up and retrieve it.
  • Finally, send them an email to make sure that they get your message, though they may not read it for several hours or perhaps even days!
  • The recipient now has three different messages, all relating to the same item, but in no coherent structure.

It can be a very frustrating and expensive process; expensive, not only in terms of call costs but expensive in terms of time wasted.

Read below to learn how e>text lets you avoid this situation easily and effectivly.

Instead of Mobile phone calls

The classic use of Text messaging is as a cheaper alternative to making a mobile or landline call. A Text message lets you reach someone instantly, reliably, and discreetly without the time and expense of a telephone call. You avoid the need for introductions, pleasantries, goodbyes and getting caught up in other topics of conversation. It allows you to be time-efficient without a rude brusque call or a rambling polite call. It also caps the cost.

e>text is particularly good if you are trying to contact an international number.
Also if you are using your own mobile abroad, asking your colleagues to contact you using e>text will save you expensive roaming charges and will avoid them ringing you up in the middle of the night! In fact you can automate this to some extent by:

  • Barring incoming calls while you are abroad (a standard feature on most mobiles), and
  • Modifing your voicemail greeting to say "Please e>text me on or leave a voice message

Another advantage of sending an e>text rather than dialling from your desk phone is that it saves you the trouble of having to look up someone's number and manually dialling. You can store and use someone's "Text" email address exactly like any other address. You may create a new email address book entry such as: John's Mobile ( and store this in your address book. Alternatively many email packages (e.g. Outlook) allow you to store multiple email addresses per contact name and to select which one you want to use. E.g. John Doe EMAIL # 1:, EMAIL # 2:

Email + e>text instead of a Voice mail

Instead of leaving someone a voice message on their mobile or company voice mail system, send them an email and e>text their mobiles, i.e. CC the email to their mobile phone, for example:
TO: John Doe (
CC: Johns Mobile (

The Advantages of doing this are:

  • you can quickly and easily address a message to both John's email and his mobile, since both addresses are stored in your email address book.
  • you have time to collect your thoughts and compose a concise email.
  • you have a permanent written record of what you sent, when, to whom.
  • the recipient receives the first part the message instantly.
  • the recipient is instantly aware that you need to contact them and on what subject.
  • the recipient is not interrupted at an inconvenient moment.
  • the recipient has a permanent written record in their email files which reminds them to act upon your message.
  • it simplifies and gives peace-of-mind to both sender and receiver, since the sender is confident that the recipient gets the message asap.
  • it substantially reduces the costs of leaving and retrieving mobile voice mails.

Add urgency to an emailed document

If you have just emailed someone an important document, you may want them to know immediately that you have sent it. By copying the email to the recipient's mobile you can immediately make them aware that the document is available.

Or you may simply want to emphasise that you consider the document to be particularly important and want your colleagues to take notice of it.

Automatic notification of incoming emails

If you are waiting for an important email to arrive, then you can use your email's forwarding features along with e>text to notify you. For example if you receive occasional customer support or sales enquiries you may wish to know as soon as these are received so that you may respond immediately and give a very positive impression to your customers. You can set-up your email package (e.g. Outlook's Rules feature) to detect when an email is received from a particular person or to a particular email account (e.g. When this happens set-up the Rule to forward the email to the mobile number or mobile numbers that you want e.g. Johns Mobile (, MyMobile ( etc.

"They're-in-a-meeting" notes

It can be very difficult to get hold of people simply because they are "in a meeting". This can be a real problem especially if you need to contact them urgently or need a quick answer to a question which is holding you up.

Use e>text to send them a quick, discreet query, which doesn't interrupt your colleague's meeting but alerts them to fact that you need the answer.If it's a simple Yes/No, they can use the "reply" facility on their mobile.

For Receptionists and PA's

e>text is a real boon for Receptionists and PA's. They often waste a lot of their time just locating key people.

Picture the scene: A visitor arrives at your premises. The receptionist sends an e>text to the relevant staff. Within minutes one of your staff comes to collect the visitor and show them to the conference room where other staff members are assembled ready for the meeting. The visitor immediately gets a positive impression of your organisation.

PA's also love e>text. It allows them to contact their managers, immediately and discreetly. "Mr Doe just called for you. Could you call him back on 01223 422008".

Scheduled messages

Most business email packages allow you to specify when an email should be sent. You can use this feature in conjunction with e>text to create a scheduled Text message. You might use this for something as simple as a birthday greeting or something as significant as a new product launch announcement.

Departmental and Company news flashes

There may be lots of occasions where you want to broadcast a department or company-wide newsflash.

A group e>text is also a good way to celebrate a company or department success.

Use e>text to broadcast information on traffic jams to office staff.

Keeping in touch with the family

Business life today puts a lot of pressure on family life. e>text allows them to contact you, without disturbing you, in the middle of meetings or while concentrating on getting other jobs done. What's more, e>text allows you, now and again, to send your loved ones a little reminder that they are in your heart and thoughts.